Ask a Grokker: Why can't I activate an inactive Plugin in Mango?
September 15 2008 by 
Adam
Hey, everyone else is doing it. Why not me?
Mark asks,
I have been getting a lot of comment spam on one of my mango installs. I took a look and the captcha is not showing up anymore. The plug in's page says it's deactivated, however trying to activate it says it's already active? Have you see this before?
In fact, I have seen this before. I'm not sure what causes it, but what happens is somehow one of Mango's preferences files gets out of sync. Luckily, it's fairly easy to fix.
Open up the file pluginprefs.cfm, which should be in the root of your Mango install. Look (or search) for:
<entry key="userPlugins" ...
…and take a look at the value. There, you'll find the plugin listed that you're having difficulty activating. Remove it from the list, save the file, and try again to activate the plugin. In this case, the value to remove is "LylaCaptcha", as this is the plugin that can't be activated.
Posted in Ask a Grokker | Mango | 
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